The Power of Persistence: Georges Bardagi's Real Estate Story

Meet the man behind one of Quebec's most successful real estate teams!

In this episode, Ken interviews Georges Bardagi, a top real estate agent in Quebec. Georges shares his journey from starting in a tough market in 1991 to leading a highly successful team today.

Georges emphasizes the importance of discipline, financial prudence, and continuous learning, while also highlighting his unique approach to balancing work and life.

Georges' insights on market adaptability, team building, and maintaining client relationships highlight his forward-thinking approach.

Listen For:
01:26 - Early Career Challenges
09:19 - Thriving in Tough Markets
17:14 - Family and Inspiration
20:25 - Handling Setbacks

Guest: Georges Bardagi
As the first RE/MAX team in Quebec and among the top ten in Canada and the world, Georges and his team are ready to take on your project. With multiple divisions such as residential, commercial, and new developments, they will bring your vision to life. In business since 1991, the team is made up of passionate, tenacious, and knowledgeable people.
Email | Website | 514-271-9895

Ken can be reached at:
ken@remaxhallmark.com

Chapters

• 1:26 Early Career Challenges
• 9:19 Thriving in Tough Markets
• 17:14 Family and Inspiration
• 20:25 Handling Setbacks

Transcript

Georges Bardagi (00:00):

That's one of the big secret for me was discipline, cash discipline. I like to spend, I like to take my family on trips. I have a nice home, but I don't have four cars. I like to make sure that we live a disciplined life and I believe those great habbits I've learned when I was young are still paying off now.

Ken McLachlan (00:27):

So welcome everybody. This is my podcast called Realty Life, where we talk to people about their journey of life, how they get through things, how they envision their journey to be and all that great stuff. And I have a unique privilege today that I get to talk to someone that I've known for many, many years who is an icon in the real estate industry and he's just really a great sensational human being. And a friend of mine, I'm very proud to say so George of Max in Quebec. Welcome.

Georges Bardagi (01:01):

Well, thank you very much, Ken. It's a pleasure to be here.

Ken McLachlan (01:04):

It's fun to have you here. George, how have you been?

Georges Bardagi (01:07):

Been excellent. Like I said, for 34 years it's been gone and it's still, we're counting great years, well surrounded, which is part of happiness. I think part of happiness is be well surroundings.

Ken McLachlan (01:21):

So when you started your career, there's so many decks. When did you start real estate? What year?

Georges Bardagi (01:26):

In January of 1991. It was a great time to start because oh boy, the real estate market was going down. I was the messenger of bad news for the first five years of my career. I was going to go see clients. Oh, it's not too bad. You're losing 10,000, the neighbors losing 20 and this is gone for five years straight. But at the same time, I didn't know better. So all the agents before me that went to the late eighties booming market with all the baby boomers buying all these homes, all of a sudden panicking because nothing was selling, the supply was growing and me, I didn't know better. So I just worked hard as much as I could, helping as many clients as I could, selling small properties, making, earning small money, but building a great clientele. And I think it's often in a bad market that a real estate agent picks up great habits and it's in a great market that they pick up bad habits.

Ken McLachlan (02:30):

Why real estate? George, what's your background with real estate? Why did you get in this business?

Georges Bardagi (02:35):

No background at all actually. My father is a physician. My sister was an architect, my brother was a lawyer. I studied marketing and I want to have my own business. My boss, where I was working for, did not have enough ambition. I used to be on the Canadian national water polo team for six years, so I was an athlete full time. I during my studies in Montreal in a marketing major, I own a restaurant with three of my friends on Sad Street, and so that was my laboratory for clientele, service, accounting, purchase. So it was pretty good. But then I started this job and my boss didn't have enough ambition and I want to be my own boss and my dad being a physician, I was not a doctor, so I said, let me do this. My friend introduced me to real estate. So I took my real estate course in hiding from my parents, and then one day I announced to my dad, I'm going to be a real estate agent.

(03:31):

And he goes, oh my God, not an agent in the family. What did I do wrong? I said, calm down that after health, what's more important for people is their money. What's most valuable for most people is their real estate. So let me go and change the way we can do this business the right way because back then it was in the nineties, it was to get a license, it was like 10, 12 weeks. The qualification to become a real estate agent was very low, and the ethics and the forms, everything was much less than what we have now. So I always had this dream when I started working to do this job with the same professionalism that I had seen from my father being a doctor. So skills, integrity, and care. And my dad is an old physician type. He would open the door to our home to kids that would have the flu on the weekend and never said no to a patient. And I think that was marvelous. And so I think that was a great inspiration for me to start this career.

Ken McLachlan (04:37):

Inspiration for you. So George, how many years you've been in this business? In 1991, you've been through many, many different markets.

Georges Bardagi (04:47):

So this is my 34th year.

Ken McLachlan (04:50):

Yeah. Did you envision, when you started out, what was your vision to create? I mean you talked a bit about it a minute ago, but did you have any idea, because you've been number one real estate team in Quebec for 20 plus years,

Georges Bardagi (05:02):

20 years straight,

Ken McLachlan (05:04):

20 years straight, many, many awards production is incredible. Did you set out to create a different type of team plan or different ideas that you were doing it? What did you have when you started out? What was it about?

Georges Bardagi (05:19):

So it's a good question. When I started, my best friend said, come and work with me. So I moved to this new neighborhood where I knew nothing about in Montreal. So I came from a different part of the city, but ended up in a very nice neighborhood, which is central Montreal, Remont close to the Mount Royal. So that was a great spot to start working. But I told my best friend, I said, I don't want you to carry me for the whole year. I'm just new at this, so let me do my thing for one year and then we can join forces. And I did that. It became rookie of the year for Max in Quebec in 1991. Then I joined my best friend and worked a couple of years together until my wife was a notary, which is in Quebec the equivalent of a real estate lawyer, right?

(06:05):

They're closing real estate deals. And my best friend's wife was working in a bank. She was finishing work at four o'clock and there was a clash because then the big rush started at four back then. So he decided to leave the business also. It was a terrible market. I decided to continue on because I was closing deals, I was doing deals, and my wife was closing them as an ary. So we were rolling in the family then. So we did that for a couple of years until we had my first daughter in 96. And for the first two years, I have to say Ken, I was working 80 hours a week in a suit seven days a week. It was hard. I couldn't see her do their first walk talking. I was very in the business. So in 1998, I decided it's enough, I'm making good money, but at a certain point I can't be everywhere.

(06:58):

So I decided to hire my first assistant, and back then there was no real team models for us to look forward to, so I decided we need to change the way we're doing this business. So I hired my first person in 1998. Then it was pure joy for three months, like the honeymoon. It's like, oh, this is great. She's doing all kinds of stuff, but at the end of the day when somebody's ambitious, I'm going to go get more contracts and then three months later we need to hire a second one and so on and so forth. And now we're basically 40 on the team, probably the team that has the most staff per agent. So our agents are producing a great number of deals, making good money, but they also have 19 people on the staff to help them close those deals. And we want the agents to be on the street with clients on the phone doing deals and the admin to do the admin. And that's what we've been doing since 1998,

Ken McLachlan (07:53):

Successfully since 1998, growing it. And yeah, you have been. So how did you develop the, we've had many, many markets in your careers, recessions, high markets and everything else. What has kept you informed to adjust to them? How have you maintained the sanity of this business and the people that work for you, keeping them up and keeping them engaged and keeping them doing things? I mean, in a tough market, a changing market, it's hard to keep people to have the right focus on what they're doing. How do you do that?

Georges Bardagi (08:24):

So Ken, you've been there a long time yourself and you've been through the same phases. So basically we need great leadership because we need to earn our living in a good market. In a bad market, bad market will create opportunity. Great market is an opportunity to cash in on what you've built before. So for example, every time, I think one of the big reason we have success besides culture, leadership agents that have been with me for 20 years, 18 years, 16 years through, they're earning great amount of money, they're happy. I think of myself as a law firm. For example, in a law firm, there's a name partner in this case bari, and there's plenty of good lawyers and under me, there's plenty of great agents. I love to do deals. They don't want to deal with the website and the hiring staff and doing the accounting and finance and so on and so forth.

(09:19):

Even the media and the social media, they don't like doing it necessarily. They like doing deals. And so it's a perfect fit. I think one of the key reason to answer your question, how we manage to do great in all these markets is that I always had great discipline financially. When money was good, I would save up and pile up a huge amount of money, reserve of cash that whenever the market tanks, there's opportunity for me to double up on marketing. And that's what I did In 2022, when the rates started to climb the last six months of the year, we actually lost money every month. Not huge amount, but we lost money every month because I basically raised marketing when our sales were going down and I knew my competition didn't have the money or the financial backup to do. So doing that, instead of carrying 40 to 60 listings, we went up to 140 listing.

(10:21):

And in 2023, that paid off because some of those listings did sell, even though the market was still really hurting because of the interest rates going up. And we cashed in on that. We're one of the only team that I know in Canada that actually did more in 2023 than 2022. That was because of that gutsy move of raising market share. And I believe that we need to understand by doing this many years, many markets, there's opportunities and once everything, when the market is good, everybody can sell everything. And basically you're cashing in on the market share you already built in the past. But when the market starts to go down a little bit like it was in the past 18 months, great opportunity's a great market share. So right now I'm kind of happy with that strategy and I've seen other industries doing the same.

(11:15):

There's a couple of companies here that they own the elderly residents, I don't know if you call this how you call them in Toronto, retirement homes or whatever, homes, retirement homes, and some of them went all over the place leveraged to the bone and others at cash. Those are doing great. They're solid and business is great. People that risk too much, they obviously doing bankruptcy right now. So I think that's one of the big secret for me was discipline, cash discipline. I like to spend, I like to take my family on trips. I have a nice home, but I don't have four cars. I like to make sure that we live a disciplined life and I believe those great habits I've learned when I was young are still paying off now.

Ken McLachlan (12:01):

So you actually systematically, when the market is very good, you saved a lot of money, you stockpiled it, you built up a cash flow of it to use when the market, because you know enough to know that there is a cycle to this business, it's very cyclical and there will be an ups and downs to it all the time. So you have that cashflow when everybody has enough the cashflow to invest in different things. You had the money to do that and it's worked out for you because there's been a lot of different recession markets going up and down in the market right now. You're carrying a lot of listings, 140 or whatever it is. So you have to invest more in it. So it's brilliant how you do it and it's worked out for you.

Georges Bardagi (12:39):

I have enough money to go 12 months without a penny coming in. Wow. That's the cash cushion that I have. I believe that that is crucial because then all great opportunity comes to the agents that pay well, their suppliers. So I've taken position in advertising that were tougher to sell for a discount and people love to work with, they'll send the opportunities first to people like us. They know they're going to get paid. And so I believe, yeah, it's a win-win situation. So that's one of the reasons.

Ken McLachlan (13:15):

What's your day? What do you do every day?

Georges Bardagi (13:19):

Nowadays, I'm fortunate enough that I have two partners in my business. They own shares of my business. So my top sales person, mark Fragment's, been with me for 18 years. Amazing person. His dad was owning a huge electronic store in Quebec back in the days, and he learned sales since he was 16 years old. His dad was telling him, he says, dad, what should I do in the business? Says be the top salesperson and clean the toilet. And he would do that. And so Mark is a machine, even if he had a couple of health issues around a couple years back, still did his best year ever. He is a really great sales machine, and now he's motivating the whole troop with the budget and the goals and he's setting the example. And the other partner I have is Julianne. She's a great 20 year experience agent, and she was doing amazing number of deals, earning over $500,000 a year at the same time, did their loss studies and her bar and became a lawyer.

(14:21):

And when I met her two years ago, two, three years ago, and I offer her a position on our team, she said, I don't want a job. I'm looking for an opportunity and I don't want to be an agent anymore. I understand I don't want to be a lawyer. So these qualifications now are perfect for me. She runs all the operations. So my day on a normal day is very variable, depending on season, depending on everything. But what I mainly do is business development, finance, marketing, social media, media, like when I speak at a journalist strategy basically, and I still do a few listing here and there, but when I go take a listing, I do go with one of my team member and we work it together. So they learn from me doing the sales pitch during the listing appointment and I organize meeting. And the rest of the time I spend time in my country home and I travel a lot with my wife and kids. So that's what I do.

Ken McLachlan (15:23):

Yeah. How important is it for you to plan out your year in advance?

Georges Bardagi (15:29):

Very important, especially vacation. I think it's more important to know when not to work than when to work. I think that's a big problem in real estate is we burn ourselves and I keep very active. So I play ball hockey, I play water polo still. I play tennis, golf, ski. I mean, I try to make sure that every night during the week there's something I can do actively physically that will bring the stress level down and be in the present moment at that time. And I think that's very important to get balance. You need to be happy every day. You cannot be happy when you get a million dollar. You cannot be happy when you retire. Happiness has to be done every day. And my dad just retired. My dad is age 84 now, retired two years ago at 82. Doesn't even take a pill.

(16:17):

I take a few pills. He doesn't take any pills. And he's my example because he says, George, every day I read a paper, I meet a friend. It is something nice that you do every day. And it starts with gratitude in the morning for what we have. And goals are important, ambition is important. Making money is great, but at the end of the day, you got to be happy every day. And if you're not happy every day, find a way small things that can make you happy every day, not just on vacation or when you make a great sale.

Ken McLachlan (16:47):

So I've met Carolyn, your wife, and she is sensational, unbelievable. And I know how important and how loving your relationship is and everything else. And you talk a lot about your father as well, and I'm certainly your mother as well. But was that really the foundation for you of being the life work balance of having these great people in your life and to make it happen? Or did you just have this all the time?

Georges Bardagi (17:14):

No balance. I find balance being like your formula one car with the front tire on the right is the family. The front tire on the left is the financial, the rear tire is social and friends. And then the spirituality, there's all kinds of balance that you need to have in your life that nobody's really balanced. We're always seeking balance. This is like perfection. Nobody's perfect. We're always trying to, so the less adjustment you have to make. So yes, it was my mom was great. She was present with me. She raised me while she gave me great abbot, great manners. My dad was a great example of compassion with this patient, which I have with my clients and that I transmit to my team members. When an agent comes back from a deal, I don't ask him or her, how much money did we make? I ask them, was the client, did you surpass their expectation?

(18:11):

If the answer is no, is go and make sure you sell after the sale to get that. The second question I ask him is our file, if a lawyer picks it up, is there any holes in that file? Is it completely impeccable conformity wise? And that's the second question. So my family helped me and my wife was very understanding because we work and sometimes I would say, I'll come for dinner. Then obviously 10 o'clock at night I was stuck and I couldn't make it to dinner. So for the early years of building the business, she was very understanding. And even now, I love her very much. We've been together 36 years, so I was 21. She was 19 when we started dating. And the important thing also is we see our children almost every weekend and sometime we travel once or twice with them a year.

(19:02):

So even though they're 25 and 28 now they're getting married. We like the boyfriends and future husband, but at the end of the day we have this family bubble that's very important. And I have my sister working with me as an architect agent on the team now. She joined our team that three years ago. So family is a very good example and was great inspiration. So everything we do, I think about the family first, but we're also very social. We got plenty of friends and I got plenty of friends in the business that we see twice a year to your group. And I'm very fortunate to be spending time with them as well. I think that basically that's my recipe. But yeah, my wife is very important because I like Zig Ziglar says, if my wife ever leaves me, I'm going with her.

Ken McLachlan (19:57):

I would jump on that bandwagon as well. Go with your wives for sure. George, how do you deal with setbacks? What do you deal? We all have setbacks in our life and things that happen. You're a very loyal person. You have people around you that are very loyal to you. You've been with the same company for 29 years. How do you deal with setbacks like disloyalty or different because we get them all the time. How do you fight through it?

Georges Bardagi (20:25):

Well, it depends on the setback. When somebody is dishonest and is a traitor, I really have a hard time because I'm completely honest with everybody on their expectation for their contribution to the team and where we're going to be contributing. So that's very important to be clear. And I am clear. And so when somebody, I would say that maybe over 20 people left our team, which is normal. When you're 40 member on the team, I would say only three or four left the wrong way. So it's not that bad. My setbacks personally, were not that bad as far as sales or people not hiring you, losing a contract, it's part of the business. I mean, it's like playing hockey. You're in a breakaway and you take the shot and you miss, I'm never going to give shit to the guy that took the shot and missed because you did what you're supposed to do.

(21:21):

The only thing we control in real estate basically is the effort. We don't control the results. I don't get mad at the result. Obviously I love, I'm very competitive. I love to compete and get great market share. So I think one of the best lesson I've learned to eliminate setback is first I look at yourself in the mirror when, when you lost a deal, when you did something wrong. I don't blame others, I blame me. And I see, oh yeah, how can I do this better? I innovate, I implement, and I make sure that the next time around we win more than we lose some. But when I tell my agent, when you go in a pitch, when you practice your objection, and it's important that basically you remember those skills that you learn and then you use them wisely. But at the end of the day, you are only controlling the effort.

(22:12):

We don't control the result. And I tell my sellers the same. Once we set the price, once we provided great marketing to the property and the property looks good, you cleaned up and staged it, it's not in our hands anymore. The market will decide what we're going to be getting. So I think the same setbacks are just normal. I mean, at the end of the day in our business, let's say compared to a doctor or a surgeon, nobody's going to die on a table. I mean, there's a lot of stress and emotions involved that I think a great realtor remains calm, skillful, and people will appreciate that. They can be emotional. They're only selling or buying homes a couple of times in their life. We're doing it every day. So our job is not to be emotional. Our job is to a great agent, somebody that's calm, and if you control the effort, I think the setbacks are normal and just part of it.

Ken McLachlan (23:09):

Yeah, it is, isn't it? What would you give advice to someone just starting out in this business? What's the key advice you'd have?

Georges Bardagi (23:17):

Well be known because we're not secret agent. We're a real estate agent. So first thing is you need to put it out there that you're known. Then you need to great to gather more skills than the mandatory license that you're getting. I mean, I studied real estate appraising on top of being a real estate agent. I studied marketing in a major degree on top of learning marketing for real estate. And my wife's a notary, so legally I was pretty skilled as well. And my dad was a doctor, so he was very, there's a lot of compassion in his service, which I brought to real estate. So I think that at the end of the day, it's the skills that pays the bills. So I mean, you got to learn more stuff along the way. And I go in conferences, I meet people, I've seen coaches in action, I meet other agent in the same position.

(24:10):

And me, we train, we practice, we learn. And that's the best advice is go out there and make the best of it. Now keep in mind that who you learn from is also very important. I see a lot of these young agents learning social media from us coaches or influencer that are not legally permitted in our province. For example, in Quebec, I know you guys have Rico, we have OSAQ, which is the regulator. I mean it has to be. You don't want be out there in a newspaper, you scam people. I mean, you need to learn from the right people. What else I would say? And just basically be a contact machine. Basically. That's what you need

Ken McLachlan (24:53):

To do. So you are doing a lot of TV work now you have a show, right? Tell us about that.

Georges Bardagi (25:03):

I do. We had three seasons of, it's called number one, which I ate the title because everybody's number one is something in real estate. But it was fun. There was just following me for 10 days filming and they were mixing it with five other agents and we did that for three seasons. Great awareness. To me, it was almost boring. I said, why are you guys going to film me taking a brokerage contract? I mean, I don't find it very exciting compared to million dollar listing with Sunset Realty and so on. But at the end of the day, it was real estate done the proper way. And I think it made a difference because people noticed that the public said they're everywhere. People, I don't even know at the Grand Prix, the Formula one Grand Prix, the guy saw you. I'm going to give you my listing, said, why do I, so I saw you on tv, you're the best one. It was authentic. It was like this. And so I guess just doing what I was doing every day has some interest. People are passionate about real estate. They go on the realtor do centris and quebec.ca, and they spend much more time on the platform than I do.

Ken McLachlan (26:11):

I know, I know, I know. It's incredible. And you are well known. I know I've been with you in Quebec and you are, people come up to you and speak to you. You have this way about you, which is incredible, which I love. You're great to be around all the

Georges Bardagi (26:24):

Time. Thank you. I appreciate

Ken McLachlan (26:25):

It. Which is amazing. Another

Georges Bardagi (26:26):

Inspiration for me was my water polo coach when I was young and teach me how to be competitive, how to train hard for a result, many hours for a small amount of game, respect the rules and the referees, respect the opponent. Not too much, but still enough. And these was a great lesson because adversity is going to come your way in real estate, big time people go into real estate thinking it's going to be easy. And we both know it's not easy. And always people look to the best one. Oh, they're earning so much money, but they're the best one. If you look at the best lawyers, the best accountant, the best doctors, they're all earning great money. But to be there, you need to do a lot of sacrifice and work. And that's something that most people are not willing to do in real estate.

(27:17):

We're not working harder than doctors or lawyers. I don't have that pretension. The difference for us is the switch is always on. I mean somebody, if it's 10 o'clock at night and a client calls me and I'm awake, I'm going to take the call even now, and that's been 34 years, I could say, wow, I'm going to do it tomorrow. Big deal. It can wait. But the truth is it's very hard. In this era of AI since the 2000 year, 2000 internet, everybody was predicting that real estate was going to go away. A bit like real estate agent, sorry, like travel agents. But at the end of the day, it's an important transaction. They want a human person there to reassure them during that process. And that is really hard to replace by AI or a machine or internet or an app. And I believe that if you have those skills of being calm and skillful and honest, people will notice. And once we don't have great press all the time, the real estate agent, but when you know somebody that's honest that has skills and they really care about you, what happens is you give their name to everybody. And that's how we built serious businesses.

Ken McLachlan (28:30):

And you built a serious business for sure. I want to know, George, and this is probably a weird question for you, but I'm curious about it. Is there anything that keeps you awake at night that you worry about?

Georges Bardagi (28:44):

Yeah, something that keeps me awake at night all the time is if one of my agent is not doing well, it's not doing his numbers, they're going to a rough patch. There are financial difficulties or they're just starting and they want to get ahead, but they don't have, there's a lot of moving parts that they can't bring it together. It keeps me awake at night. So how can I help that person? What can I do at the next meeting that's going to inspire people to do better? How can I help more people do better? That wakes me up at night or the health of my family members, my parents, thank God my parents are healthy and my in-laws as well, my children. So that would keep me awake at night knowing that somebody's health is not there. Besides that losing a deal, the market, the interest rates, the election in the us. I mean all stuff I can't control. So I even sleep over that.

Ken McLachlan (29:43):

That's brilliant. You are amazing, really, the years that I've known you, you are the same person all the time in front of people behind the doors and everything else that's out there. And how you inspire people to grow their business and how to be better people and their lives is really a blessing to me to talk to you. George, it's been really incredible to spend time with you again.

Georges Bardagi (30:04):

I appreciate you. I can return exactly the same thing to you. You're very inspiring to me. You always listen and just this podcast I've been listening to with a couple different guests is amazing. You bring the best in people around you. You are what I call a charismatic leader. And thank you for everything you do as far as me. I think that you and I, we are very successful. We have the gratitude of making lots of money through our career, but what people remember is not how much money or many deals you made is how you made them feel when you met them and when you spoke to them and when you took time to listen to them. And that my dad, now that he's retired, he says, I used to have 30 patients in my office every day thanking me for taking the time to listen. There's another thing, I wouldn't press them and leaving because I was on a tight schedule and that was gratification that is missing now that he's retired. So I feel we should be fortunate to be in this business, stay as much as we can, help people as much as we can, and money will come after. If your focus is on cash, it's not going to work. It's

Ken McLachlan (31:14):

Not going to work for you. Just be thankful for what we do and the opportunity that we do it, which is amazing to do this kind of work we do. George, thank you very much. How can people get ahold of you?

Georges Bardagi (31:24):

Well, we're in Montreal. We do a lot of business with, we send people to Toronto, Toronto people rest of Canada sending us to Montreal. So we're basically in the center of Montreal on the island. So easy to find@bari.com and you can just send us your clients if they want to sell or buy. But for the rest of province of Quebec, sometimes we don't cover, obviously the whole province of Quebec still call me, I'll get you the best agent. I know everyone in Quebec and I can refer you to the best agent for every region. So don't hesitate to call me. You're never going to disturb me. It's always a pleasure to deal with the other max agents in Canada.

Ken McLachlan (32:05):

And also George, you have a coaching program as well, right? You help other teams grow?

Georges Bardagi (32:10):

I do. So I teach now 53 teams leader. It's a one-on-one, so it's in the office. It lasts two hours. It's not something I do on a weekly basis because I have to take care of my own business. But I do have a meeting where I look at all the numbers. I usually help people structure work with splits. We have a special split in my team, which is a pool of commission, which basically brings a lot of attention to different other leaders. And I try to answer, I would say 10 to 15 question the most important. And I give them when they leave at least a year of work before they ask to come back and meet up again. So this is the way I've been coaching. I've been also coaching conferences through the years listing appointment, what to bring objections Now I've read this great book, it's called Unreasonable Hospitality from the best restaurant in New York. And I translate this into real estate and I do that conference too is amazing how to exceed people's expectation with great clientele service. So yeah, so I do also coaching once in a while. My English not perfect, I'm working on it, but we do great in French.

Ken McLachlan (33:31):

I know you did pretty good English too, my friend. You're doing fine, and I know you're available to speak and if anybody wants you to speak, we've had you in our company. You're brilliant how you do it. You're inspiring to a lot of people. We look anything to go with Quebec, we go to George and his team and if they can't do it, they will find somebody to do it for us. So thank you my friend. This has been a privilege talking to you. I'll see you soon, I hope. For sure.

Georges Bardagi (33:54):

Likewise. Thank you very much. Thank you very much for having me and I look forward to meet you again soon.

Ken McLachlan (33:59):

Okay, thank you George. Talk to you soon there. Bye bud.